Privacy Policy

Privacy-sensitive data, or personal data, is processed through our online store. Chip Bizz BV considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy laws. This means, among other things:

– we clearly state the purposes for which we process personal data. We do so through this privacy statement;
– we limit our collection of personal data to only the personal data necessary for legitimate purposes;
– we first seek your express consent to process your personal data in cases where your consent is required;
– we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
– we respect your right to provide access to, correct or delete your personal data at your request.

Chip Bizz BV is the data controller. In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend that you read them carefully.

This privacy statement was last updated on 23-05-2018 13:00:00.

Use of personal data
When using our online store, we obtain certain information from you. This may include personal data. We store and use only the personal data provided directly by you, as part of the service you have requested, or which, when provided, it is clear that it is being provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

– NAW data
– Phone number
– Billing Address
– Email address
– IP address
– Date of birth
– OV-chip card number (if applicable):

– When buying OV-chipcard balance, or OV-chipcard subscriptions
– When buying anonymous OV-chip cards

Portal Access
Our portal allows you to access a management environment where you can set up, specify and change things yourself. If you have created an account, it also stores your personal data. In addition, your order history is also saved.

Data to deter fraud
Nobody wants security incidents and fraud, which is why we use your personal data (including IP address) to investigate, prevent and deter unauthorized access and fraud.

Order fulfillment
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also provide your personal data to third parties. You can read more about that later in this privacy statement.

We can inform you of our new products and services in addition to the information on our website:
– by email
– via socialmedia

Contact form and newsletter
We offer through our online store the possibility to ask questions through a contact form, where you will be asked to fill in various details to handle your question. You choose which data to provide in the process. The data you send us will be kept as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.

We offer a newsletter through which we want to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your email address will automatically be added to the list of subscribers.

We do not publish and/or sell your customer information.

Our online store displays advertisements.

Provision to third parties
Your information, if applicable, will be shared with the carrier you travel with. This should include, for example, public transport passes. You data will otherwise expressly not be provided to third parties. Chip Bizz BV uses partners to provide its services. These include logistics, finance, legal, IT and review websites organizations. These partners are based (in part) outside the EU.

Our online store includes social media buttons. With this, the operators of these services collect your personal data if you click on them.

The government
Sometimes we need to provide personal data to the government. This may occur when certain government agencies need this data to perform their duties, such as the Internal Revenue Service. The police or judicial authorities may also require certain information in cases of fraud and/or abuse. Finally, certain regulators may gain access to personal data as part of an investigation.

Google Analytics
We use Google Analytics to track how visitors use our online store. We have entered into a processor agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the Analytics information obtained for other
Google services, finally, we have the IP addresses anonymized.

We take security measures to prevent misuse of and unauthorized access to personal data

Retention periods
The personal data described above will be kept for as long as necessary to fulfill your orders, including warranty. Thereafter, we retain data for up to five years for the statistical and analytical purposes described. The data is then deleted unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Third party websites
This privacy statement does not apply to third-party websites connected to our web store by links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We encourage you to read the privacy statements of these websites before using them.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you review this privacy statement periodically so that you are aware of these changes.

Viewing and changing your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, please contact us at any time using the information below.

You can also send us a request to see, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or substantiated request that you want us to restrict the processing of personal data.

To prevent misuse, we may ask you to provide adequate identification when doing so. When it comes to accessing personal data linked to a cookie, you should include a copy of the cookie in question. You can find it in your browser’s settings. If the information is incorrect, you can request that we change the information or have it deleted.

Personal Data Authority
Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy laws, you also have the right to lodge a complaint with the Personal Data Authority against these processing operations of personal data. You can contact the Personal Data Authority for this purpose.

Contact details
Chip Bizz BV
Holland Quay 16
1391 JD Abcoude